Your Cart (0)

FREE Delivery on ALL Orders!

Don't you just hate high delivery costs or worse, complicated or unexpected delivery costs? We do too, that's why we have decided to make it really simple - free standard delivery on all orders with no minimum order value! So please enjoy shopping with us knowing that the price you see is the price you will pay.

Delivery Options - UK Only

We use Royal Mail Tracked 48 signed for delivery and Parcelforce or Interlink Couriers to deliver your order. Please note we currently only deliver to the UK.

Delivery Options Delivered Cost
UK Royal Mail Tracked 48
(Standard Delivery)
2-3 Days FREE
Courier Overnight (Parcelforce or Interlink) 1 Day £6 Per Order

Royal Mail: If you are not in when the parcel arrives Royal Mail will keep the package at their local depot for 7 days enabling you to pick it up. After 7 days the parcel then returns to us. 

Courier: If you are not in when the parcel arrives the courier will keep the package at their local depot for 5 days enabling you to pick it up. After 5 days the parcel then returns to us.

When is my order despatched?

Order Placed Order Despatched
Before 1pm Monday - Thursday Same Day
Before 12 noon Friday  Same Day
Between 12 noon Friday and midnight Sunday              Following Monday

When will I get my order?

95% of Royal Mail Tracked 48 deliveries are delivered within 2 working days. We will email you the tracking code to track your order on the Royal Mail website. Courier delivery is 1 working day from the date of despatch.

What if the order is late?

If your order has not arrived after 4 days then please contact us straight away at myorder@sextoysbyjoy.co.uk

Returns

We offer a 14 day no quibble returns policy, even if the product has been opened and used - please see our returns page for more information.